Executive & Admin Assistants
A true right-hand. Inbox management, scheduling, operations, and day-to-day execution you do not have to think about.
Elite Virtual Assistants. Handpicked for your business
Hire vetted bilingual virtual assistants and remote professionals for your U.S. business
Boutique virtual staffing for U.S. teams that need reliable, bilingual talent and a more confident way to hire.
We don't hire fast. We hire right.
- U.S.-focused · Time-zone aligned
- Hand-picked · Bilingual talent
- Integrated · Not just outsourced
Helping U.S. teams operate at their best
Operations
Customer Success
Sales Support
Admin & Exec
Marketing Ops
Real
Estate
Roles we place
Precision-matched talent for the way your team actually operates
From virtual assistants to specialized remote professionals, each role is matched by tools, industry, communication style, and ownership level.
Customer Success & Support
Bilingual support that feels in-house. Reliable, consistent, and aligned with your brand voice.
Operations & Project Coordination
Structured execution. SOPs, systems, vendor coordination, and follow-through that keep your business running smoothly.
Sales & Lead Generation
Pipeline support that actually converts. Prospecting, outreach, appointment setting, and CRM handled with precision.
Marketing & Content Ops
Execution without bottlenecks. Content, campaigns, email, social media, and coordination done right.
Real Estate & Specialized Roles
Professionals who already understand your industry, tools, workflows, transaction coordination, ISA support, and research.
Investment
Simple, transparent investment for high-quality support
Each support level is built around scope, ownership, and role complexity, so you invest in the support your operation actually needs.
Essential Support
Reliable day-to-day support for the admin work that keeps your business organized and moving.
- Admin, inbox, scheduling, and follow-ups
- Basic coordination and recurring tasks
- Best for founders who need dependable structure
Starting at $1,600/month
Find your right fitOperations Support
Hands-on coordination for teams that need communication, workflow follow-through, and daily operational consistency.
- Dispatch, phones, and customer communication
- Job coordination and daily workflow support
- Best for service businesses and active day-to-day operations
Starting at $1,900/month
Find your right fitSpecialized Support
Higher-skill remote professionals for revenue, client experience, operations, real estate, or experienced support needs.
- Sales support, customer success, or operations coordination
- Real estate support or more experienced profiles
- Best for specialized or higher-responsibility roles
Starting at $2,500/month
Find your right fitWe don’t match you with available talent. We match you with the right talent.
Final investment depends on scope, experience level, schedule, tools, and the level of independence required.
Not sure which investment level fits? Tell us your role and we’ll recommend the right path.
Quality match guarantee
If the fit needs work, we stay in it with you
Your match is supported through the first 30 days. If expectations need adjustment, we help clarify feedback, improve the ramp, and define a better-fit path instead of leaving you to solve it alone.
- 30-day ramp support after placement
- Clear feedback loops if expectations need adjustment
- A better-fit replacement path if the match is not right
Vetting process
How we vet before anyone reaches your team
We protect your time by filtering for communication, reliability, skill fit, and ownership before a candidate is ever presented.
Candidate scorecard
English fluency
Tool readiness
Reliability
Ownership
Culture fit
Time zone alignment
- 01
English and communication screen
We assess clarity, tone, responsiveness, and comfort working with U.S. teams.
- 02
Role-specific skills review
Candidates are evaluated against the tools, tasks, and judgment required for the role.
- 03
Work style and reliability check
We look for consistency, ownership, coachability, and the ability to follow through.
- 04
Culture and timezone fit
We match for team rhythm, industry context, availability, and communication expectations.
- 05
Final client-ready match
You only meet candidates who fit the role, the business, and the way your team works.
After you book
What happens after you reach out
A clear process so you know exactly how we go from first call to productive support.
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15-minute fit call
We clarify what you need to delegate, your team rhythm, and the result you want from the role.
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Role definition
We turn the need into a clear profile: tasks, tools, experience, schedule, and success criteria.
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Candidate match
We shortlist the best-fit talent and introduce only candidates who are ready for your workflow.
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Guided onboarding
We help your assistant ramp into tools, SOPs, communication habits, and daily execution.
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Ongoing support
We stay close after the start date to support consistency, feedback, and long-term fit.
30-day ramp support included. We support the first 30 days to make sure your assistant ramps correctly into tools, communication, SOPs, and execution habits.
Why SurPrime
Boutique by design. Built for outcomes.
We're not a marketplace. We're a small, focused team that takes the time to understand your business — and only places talent we'd hire ourselves. The result: less churn, faster ramp-up, and operations that finally scale.
- Carefully selected, vetted professionals
- Bilingual, time-zone aligned with the U.S.
- Real integration, not just outsourcing
- Dedicated success manager included
- Long-term placements, not quick fixes
Our mission is to help growing U.S. companies delegate critical work to trusted bilingual talent, without compromising quality, communication, or control.
Why not marketplaces
A safer alternative to random hiring
Marketplaces can work when you have time to recruit, test, manage, and replace talent yourself. SurPrime is built for teams that need a curated match and a partner behind the placement.
Marketplaces
- You screen and test candidates yourself
- Quality depends on your hiring process
- Little support after the contract starts
- More risk of churn, mismatch, and rework
SurPrime Talent
- Vetted, bilingual talent matched to your role
- We filter for communication, reliability, and ownership
- Guided onboarding and ongoing follow-up
- Built for long-term support, not one-off tasks
About us
A boutique agency for companies that care about quality
SurPrime Talent was founded to raise the bar on virtual staffing. We work with a small, intentional roster of clients in the United States so we can deliver something traditional BPOs can't: real attention, real fit, real results.
Our vision is to become the go-to boutique partner for U.S. teams scaling with reliable, well-integrated, results-driven virtual talent.
A note from the founder
Reinaldo Garcia
Founder, SurPrime Talent
I built SurPrime to help U.S. teams hire with more clarity, less risk, and a stronger long-term fit.
Quality first
Every candidate is interviewed and assessed before reaching you.
True integration
We embed talent into your workflows — not the other way around.
Real results
We measure success by your time saved and outcomes delivered.
Long-term mindset
We grow with you, not transaction by transaction.
Questions clients ask
Before you hire, get the important answers
These are the questions we would ask too if we were trusting someone with our operations.
How do you make sure the assistant is the right fit for our business?
We define the role before introducing candidates. We look at responsibilities, tools, schedule, communication style, industry context, and ownership level, then shortlist candidates who fit both the work and the way your team operates.
How quickly can we see qualified candidates?
Qualified candidates can move quickly. In many cases, an initial shortlist can be prepared within 72 hours. Final placement typically takes 1-2 weeks depending on role complexity, schedule, and how specific the profile needs to be.
What happens if the match is not the right fit?
We stay involved after placement. We help clarify expectations, gather feedback, support the ramp, and if the match is not right, we work with you on a better-fit replacement path.
How do you vet candidates before they reach us?
We assess communication, English fluency, reliability, tool readiness, ownership, culture fit, and time zone alignment before a candidate reaches your inbox.
What kind of support do we receive after placement?
We support the first 30 days with onboarding guidance, expectation alignment, feedback loops, communication rhythm, and practical check-ins so the assistant ramps correctly.
Do you place virtual assistants or remote professionals?
Both. Some clients need a virtual assistant for structured admin, inbox, scheduling, or task execution. Others need a remote professional for operations, customer success, sales support, marketing ops, real estate coordination, or more specialized work. We help define the right level based on the role, tools, ownership needed, and how the person will support your team.
Next step
Ready to find the right support level for your business?
Tell us what you need to delegate and we’ll help you identify the right fit, scope, and investment level.
Let's build your team
Ready to delegate with confidence?
Tell us a little about your company and what you'd like to offload. Reinaldo and the SurPrime team will get back to you within one business day.
- hello@surprime.io
- +1 (619) 330-0704
- Time-zone aligned with the U.S.
- surprime.io